Customer Service Rep(05916) - 2785 Hwy 49

Domino's Franchise • Florence, MS

1d

About The Position

As a Domino’s Pizza Customer Service Representative, you are the first point of contact for customers calling the store. You help create a pleasant customer experience through professionalism, optimism, and excellent service. The role includes training on the store’s computer system and opportunities to build confidence while working with customers. It is a variable-hour position, with hours varying by week.

Requirements

• Be at least 16 years old; a work permit may be required in some areas.
• Have a willingness to learn.
• Have strong communication and verbal skills.
• Have basic math skills, including the ability to count change.
• Be outgoing and have a positive, upbeat attitude.
• Be able to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

• Create a fun, happy, and exciting environment for customers while taking orders.
• Uphold and represent the brand image.
• Keep the store clean and sanitized for team members and customers.
• Help make products to the required standard.
• Learn and use organizational and inventory skills.
• Provide excellent customer service.
• Use time-management skills and multitask in a competitive work environment.
• Use the store’s equipment and technology.
• Take ownership of resolving problems.
• Operate all equipment inside the store.

Benefits

• Flexible hours.
• Product discounts.
• Medical, dental, and vision insurance may be available to CSRs averaging 30 or more hours per week during a designated 12-month measurement period.
• Opportunities to develop team-building, problem-solving, and other skills.
• Opportunity to contribute to the community through partnerships and donations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed