Customer Service Rep (07245) 817 w Harvard

Domino's Franchise • Roseburg, OR

2d

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team to provide customer service and help prepare and process orders. The role involves communicating with customers and coworkers in person and by telephone, entering orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and maintaining equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities for career advancement, including movement into management and other roles.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and the ability to make precise movements quickly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
• Ability to lift and handle delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by telephone to process orders.
• Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
• Perform tasks such as stocking, cleaning, changing prices on signs, and maintaining the store.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed