Customer Service Rep(06940) - 4305 W. Pipeline
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to help process orders and support store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided. Team members may have opportunities to advance into management or other roles within the company. General duties include operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. The position involves interacting with customers and coworkers, working independently and with others, and meeting quality standards in a fast-paced store environment. The work environment includes exposure to changing weather during some outside tasks, varying indoor temperatures, food odors, cornmeal dust, cramped spaces such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires frequent standing, reaching, hand use, and coordination, as well as occasional lifting, carrying, pushing, climbing, bending, and squatting. Team members may handle deliveries weighing up to 50 pounds.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and continuous reaching and hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders by phone and in person.
- Unload and stock bulk product deliveries using a hand truck.
- Perform other store tasks, including taking out trash and completing outside tasks as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
