Customer Service Rep(07597) - 225 E Main St

Domino's Franchise•Grantsville, UT

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team, helping customers place and process orders in person and over the telephone. The role includes preparing products, operating store equipment, stocking ingredients and supplies, receiving deliveries, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Schedules may be part time or full time.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, reaching, bending, and occasional climbing or crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and coworkers to process orders over the phone and in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and place products on shelves.
  • Perform other store tasks, including removing trash and occasional maintenance or sign-price changes.
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