Customer Service Rep(07711) - 13320 Orange Ave.

Domino's Franchise • Coronado, CA

1d • Onsite

About The Position

The Customer Service Rep operates equipment and helps with food preparation, inventory, order processing, stocking, and cleaning. The role receives and processes telephone orders, communicates with customers and coworkers in person and over the phone, and uses a computer keyboard or touch screen to enter orders. Orientation and training are provided on the job.

The work involves standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, pulling, climbing, stooping, and crouching. Conditions include varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped areas such as a walk-in cooler. Depending on assigned duties, team members may deliver orders within a designated area, including traveling between the store, vehicle, and customers’ locations.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including frequent standing, reaching, and hand use, and lifting cases weighing up to 50 pounds.
• Ability to work around varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped spaces.
• Ability to differentiate between hot and cold surfaces and to meet the listed vision, depth-perception, talking, and hearing needs.
• Valid driving qualifications are not specified; delivery duties are described for assigned team members.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders over the phone and in person.
• Enter orders using a computer keyboard or touch screen.
• Unload bulk product deliveries using a hand truck and move cases to shelves.
• Deliver pizzas within a designated delivery area when assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed