Customer Service Rep(07597) - 225 E Main St
About The Position
Customer Service Reps take and process customer orders by phone and in person, prepare products, and perform general store-team duties. The role includes operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The position offers opportunities to advance into management and other roles within Domino’s. The work is performed primarily standing and involves frequent movement and repetitive tasks. Physical activities may include lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders occasionally, bending, crouching, reaching, and sustained use of hands and arms. The work environment may include hot and cold areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members may also encounter varying or adverse weather conditions while performing outside tasks.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and co-workers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous use of hands.
- Ability to lift and handle deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Communicate with customers in person and by phone to process orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload and store deliveries using a hand truck and stock supplies on shelves.
- Perform other store tasks, including occasional sign, wall, and maintenance-related duties.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
