Customer Service Rep(04404) - 1202 Delaware Street

Domino's Franchise•New Castle, DE

About The Position

The Customer Service Rep operates equipment, stocks ingredients, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The role requires accurate and quick basic arithmetic, handling monetary change, processing orders by phone and in person, and entering orders using a computer keyboard or touch screen. It also requires the ability to understand and provide written instructions and communicate with customers and coworkers.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter and process orders using a computer keyboard or touch screen.
  • Communicate with customers and coworkers to process orders by phone and in person.
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