Customer Service Rep(06052) - 210 W 22nd St
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and support store operations. The role offers on-the-job orientation and training, and opportunities for advancement into management and other positions. Work schedules may be part-time or full-time and are described as accommodating employees’ schedules. Store team members operate equipment, stock ingredients and supplies, prepare products, take telephone orders, complete inventory and related paperwork, and clean the equipment and facility. The position involves communicating with customers and coworkers in person and by telephone, entering orders using a computer keyboard or touch screen, handling payments, and performing physical tasks such as standing, walking, lifting, carrying, pushing, reaching, and bending. The work environment can include changing or adverse weather during outside tasks; temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas; food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members must be able to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
Requirements
- Must be at least 16 years of age.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Eye-hand coordination and ability to make precise movements rapidly and accurately.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and continuous hand use.
- Ability to lift and handle deliveries weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers and coworkers in person and by telephone.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Unload and move deliveries, stock shelves, and handle ingredients and supplies.
- Perform other store tasks, including occasional maintenance or sign-related work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
