Customer Service Rep(04888) - 327 Main St
About The Position
The Customer Service Rep operates equipment, stocks ingredients from the delivery area to storage, work areas, and the walk-in cooler, and prepares products. The role receives and processes telephone orders, takes inventory, and completes related paperwork. It also involves cleaning equipment and the facility approximately daily. The position requires accurate and quick basic arithmetic, making correct monetary change, and using a computer keyboard or touchscreen to enter orders. The employee communicates with customers and co-workers by phone and in person, and must understand and provide written instructions. Motor coordination is needed to make precise, rapid movements.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Use a computer keyboard or touchscreen to enter orders.
- Communicate with customers and co-workers to process orders over the phone and in person.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
