Customer Service Rep(08253) - 16090 Perris Blvd

Domino's Franchise•Moreno Valley, CA
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders, help prepare products, and support daily store operations. The position offers on-the-job orientation and training, and may provide opportunities for advancement into management or other roles. Part-time or full-time schedules may be available. The work takes place in a pizza store and includes operating equipment, stocking ingredients and supplies, preparing products, taking orders in person and by phone, completing inventory paperwork, and cleaning the equipment and facility. Team members work with customers and coworkers, both independently and as part of a team, while meeting quality standards. The role involves standing for most tasks, frequent reaching and hand use, and periodically lifting and carrying supplies. Working conditions may include hot and cold areas, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. Outdoor tasks may involve varying or adverse weather.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to talk and hear on the telephone; near- and mid-range vision and depth perception for store tasks; and ability to distinguish hot from cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including prolonged standing, walking short distances, lifting and carrying supplies, pushing and pulling trays, occasional climbing, bending, squatting, and continuous reaching and hand use.
  • Ability to lift deliveries weighing up to 50 pounds and stack cases on shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and lift and stack supplies as needed.
  • Use a computer keyboard or touch screen to enter orders.
  • Support store operations while meeting quality control standards.
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