The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example for the crew, follow all policies and procedures, and ensure the same from team members. The role requires judgment, math skills, multitasking, customer service, and the ability to direct activities and work under pressure. Training and orientation are provided on the job. The position may involve operating store equipment, stocking and preparing food, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Store work includes exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The physical demands include prolonged standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, and frequent reaching, bending, crouching, and hand use. The job description also includes delivery-specific duties and requirements, including delivering products by car and carrying them to customers; it does not specify whether those duties apply to the General Manager role.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed