General Manager(08253) - 16090 Perris Blvd

Domino's Franchise•Moreno Valley, CA
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example for the crew, follow all policies and procedures, and ensure the same from team members. The role requires judgment, math skills, multitasking, customer service, and the ability to direct activities and work under pressure. Training and orientation are provided on the job. The position may involve operating store equipment, stocking and preparing food, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Store work includes exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The physical demands include prolonged standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, and frequent reaching, bending, crouching, and hand use. The job description also includes delivery-specific duties and requirements, including delivering products by car and carrying them to customers; it does not specify whether those duties apply to the General Manager role.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Reliable attendance and punctuality, and transportation to and from work.
  • If performing delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, navigational skills, and ability to navigate adverse terrain and carry products to customer locations.

Responsibilities

  • Oversee everything that happens during a shift.
  • Manage cost, inventory, and cash controls.
  • Handle customer relations and provide great customer service.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and adherence to standards.
  • Support marketing and store profitability.
  • Follow all company policies and procedures and set an example for the crew.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility as needed.
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