Customer Service Rep(04351) - 7076 Mechanicsville Turnpike

Domino's Franchise • Mechanicsville, VA

3d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, processing customer orders and helping prepare and handle products. The role can be part-time or full-time, and the posting describes flexible scheduling and opportunities for career advancement, including management. On-the-job orientation and training are provided. Applicants must be at least 16 years old.

The work involves operating store equipment, stocking ingredients, preparing products, taking telephone and in-person orders, completing inventory and paperwork, and cleaning the equipment and facility. Team members work in a fast-paced environment and must communicate effectively, follow written instructions, handle transactions accurately, and use a computer keyboard or touchscreen to enter orders.

The role is primarily performed standing, with some walking and occasional desk-based paperwork. Physical activities include lifting and carrying supplies, pushing or pulling trays on dollies, reaching, bending, crouching, and frequent use of the hands and arms. Work conditions include exposure to temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to enter orders using a computer keyboard or touchscreen.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
• Ability to meet the role’s physical demands, including standing for most tasks; lifting deliveries weighing up to 50 pounds; carrying supplies; pushing or pulling trays; climbing stairs or a ladder infrequently; bending, crouching, reaching, and continuous use of hands.
• Ability to work around varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and handle ingredient and supply deliveries, including using a hand truck.
• Perform other store tasks such as stocking, cleaning, and occasional maintenance-related activities.

Benefits

• Flexible scheduling is described as a feature of the job.
• On-the-job orientation and training are provided.
• Career advancement opportunities are available, including progression to management and franchise ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed