Customer Service Rep(07886) - 1510 S Gaffey St

Domino's Franchise•San Pedro, CA
•Onsite

About The Position

Domino’s Pizza is hiring customer service representatives to process customer orders and help prepare and serve products. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided. The posting lists pay at $20.00 per hour and describes opportunities to advance from customer service representative to management and other roles. Team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves customer and coworker communication in person and by phone, order entry using a computer keyboard or touchscreen, handling money, and physical tasks such as standing, reaching, lifting, carrying, and moving trays. The work environment includes a range of in-store temperatures, exposure to food odors and cornmeal dust, cramped areas including a walk-in cooler, hot surfaces and tools, sharp edges, and moving mechanical parts. Some tasks may take place outside in varying or adverse weather. The employer states that qualified applicants with a criminal history will be considered under the California Fair Chance Act.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with speed.
  • Ability to use a computer keyboard or touchscreen to enter orders.
  • Ability to perform the listed physical duties, including prolonged standing, walking short distances, lifting and carrying items, reaching, and handling tools and products.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to talk and hear on the telephone, use near- and mid-range vision for in-store tasks, perceive depth, and differentiate hot and cold surfaces.

Responsibilities

  • Operate equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touchscreen.
  • Handle monetary transactions and make correct change.
  • Unload and move deliveries, stock shelves, and move trays as needed.
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