Customer Service Rep (08255) 640 West Main Street

Domino's Franchise • Barstow, CA

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process customer orders and supporting daily store operations. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities for advancement into management and other roles. Team members work with customers and coworkers in person and by telephone, operate store equipment, prepare products, stock ingredients, handle orders and inventory, and clean the equipment and facility. The work involves standing for most tasks, repetitive movements, lifting and carrying supplies, and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including prolonged standing, walking short distances, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, bending, crouching, reaching, and continuous hand use.
• Ability to talk and hear on the telephone, use near and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and by telephone.
• Unload deliveries using a hand truck and move ingredients and supplies to shelves and storage areas.
• Perform other store tasks, including taking out trash, stocking, cleaning, and occasional maintenance-related tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed