Customer Service Rep(06365) - 7376 k McLaughlin Rd

Domino's Franchise•Falcon, CO

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to receive and process orders, prepare products, and perform general store-team duties. The role offers variable hours and on-the-job orientation and training. Team members may have opportunities to advance from customer service into management and other roles within the company. Applicants must be at least 16 years old. Work involves operating store equipment, stocking ingredients and supplies, taking inventory and completing paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by telephone, enter orders on a computer keyboard or touch screen, and handle basic calculations and monetary change. The position requires frequent standing and walking, continuous hand use, and physical tasks such as lifting, carrying, pushing, reaching, bending, and occasional climbing or crouching. Work may involve hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and outdoor weather exposure.

Requirements

  • Must be at least 16 years of age.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and stock supplies.
  • Enter orders using a computer keyboard or touch screen.
  • Perform other store tasks, including removing trash, stocking, and cleaning.
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