Customer Service Rep(07213) - 1812 5th St.

Domino's Franchise • Springfield, OR

1d • Onsite

About The Position

This hourly store team member role involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The role requires communicating with customers and coworkers in person and by telephone, entering orders on a computer keyboard or touch screen, handling payments and making change, and performing repetitive food preparation and service tasks. The description also includes duties and qualifications for team members in driver or store management positions, such as delivering products by car; those duties are conditional on serving in one of those positions.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• For driver positions: valid driver’s license and a safe driving record meeting company standards.
• For driver positions: access to an insured vehicle usable for delivery.
• For driver positions: navigational skills to read a map and locate addresses within the designated delivery area.
• For driver positions: ability to navigate varied terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas into storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• For team members in driver positions: deliver products to customers, deliver flyers and door hangers, and navigate the delivery area.
• For team members in driver positions: carry orders between the store, vehicle, and customer locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed