Customer Service Rep (04849) - 1145 N. 5th St.

Domino's Franchise • Perkasie, PA

21h • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and help prepare products as part of a store team. The role offers on-the-job orientation and training, and opportunities to advance from customer service into management and other roles. Schedules may be part-time or full-time and are designed to accommodate team members’ other commitments.

Team members operate store equipment, stock ingredients and supplies, prepare products, take inventory, complete paperwork, and clean equipment and the facility. The position involves communicating with customers and coworkers in person and by telephone, entering orders by keyboard or touch screen, and handling a range of physical tasks in a restaurant environment.

Working conditions include exposure to varying weather when performing outside tasks; temperatures from approximately 36 degrees in the cooler to 90 degrees or higher in some work areas; food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members may work in cramped areas such as a walk-in cooler and must be able to distinguish hot and cold surfaces.

The role is primarily performed standing, with walking, occasional sitting for paperwork, and frequent reaching, bending, and hand use. Duties may include unloading and moving deliveries, lifting cases weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with speed and accuracy.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing, lifting, carrying, pushing or pulling, bending, crouching, reaching, and frequent hand use; deliveries may include cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks such as stocking, cleaning, and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed