Customer Service Rep(08649) - 668 US Hwy 1 North

Domino's Franchise•Tequesta, FL
•Onsite

About The Position

The Customer Service Rep prepares products, handles customer orders by telephone and in person, stocks ingredients and supplies, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. Team members may use equipment such as computers, telephones, calculators, and food-preparation tools. The posting also describes additional duties and requirements applicable to team members in driver or store management positions; these are not identified as specific requirements for the Customer Service Rep role.

Requirements

  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For driver or store management positions: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle usable for deliveries; and ability to read maps and locate addresses within the delivery area.
  • For driver or store management positions: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Operate equipment and stock ingredients from delivery areas into storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and co-workers in person or by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • For driver or store management positions: deliver products by car to customers, deliver flyers and door hangers, and maintain the delivery vehicle.
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