Customer Service Rep(04423) - 401 S. Market St.

Domino's Franchise•Wilmington, DE

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery areas to storage areas, work areas, and walk-in coolers, and prepares products. The role receives and processes telephone orders, takes inventory, and completes associated paperwork. It also involves cleaning equipment and the facility approximately daily. The position requires accurately and quickly performing basic arithmetic, making correct monetary change, and using a computer keyboard or touch screen to enter orders. The employee communicates with customers and co-workers by phone and in person, and must understand and provide written instructions.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from delivery areas to storage areas, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders by phone and in person.
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