Customer Service Rep (08442) 15263 Hook Blvd. Suite E

Domino's Franchise•Victorville, CA
•Onsite

About The Position

The Customer Service Rep works as a Domino's store team member, helping prepare and process pizza orders and perform general store duties. The role involves receiving and processing telephone orders, communicating with customers and coworkers in person and by phone, entering orders using a keyboard or touchscreen, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities to advance into management and other roles.

Requirements

  • Must be at least 16 years old.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements quickly and accurately.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for most tasks, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Enter orders using a computer keyboard or touchscreen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, stock shelves, and handle trays and other supplies.
  • Perform other store-team duties, including outside tasks such as removing trash.
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