Customer Service Rep(05063) - 24950 W Newberry Road

Domino's Franchise • Newberry, FL

23h • Onsite

About The Position

A Domino’s Customer Service Representative provides friendly service to customers while helping prepare and serve food and maintain the store. The role includes taking orders over the phone and in person, addressing customer concerns, handling cash, upselling, making pizzas, preparing food, and following food safety and hygiene practices. Team members receive in-store training and support, and the position may offer opportunities for career growth within Domino’s.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to push or pull trays on dollies; a stack of trays may require up to 7.5 pounds of pushing force.
• Ability to infrequently navigate stairs or climb a ladder.
• Ability to bend forward, crouch or squat, and reach continuously as required for food preparation, stocking, and cleaning.
• Ability to use hands continuously, with frequent use of one or both hands; shaping pizza dough requires frequent and forceful use of the forearms and wrists.

Responsibilities

• Demonstrate a friendly, positive attitude and provide great customer service.
• Take and process orders over the phone and in person.
• Address customer concerns.
• Handle cash and provide correct monetary change.
• Upsell products.
• Make pizzas and prepare food.
• Control food and portion usage and follow hygiene and food safety practices.
• Operate store equipment.
• Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed