Customer Service Rep(07903) - 2521 N. Main Street

Domino's Franchise • Walnut Creek, CA

2d • Onsite

About The Position

Customer Service Reps process customer orders and perform general store duties, including operating equipment, stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning the equipment and facility. They communicate with customers and co-workers in person and over the phone, enter orders using a computer keyboard or touchscreen, and handle payments and monetary change. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management and beyond.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the described physical demands, including frequent reaching and hand use, bending, occasional crouching or squatting, and infrequent stair or ladder navigation.
• Ability to differentiate between hot and cold surfaces and perform tasks requiring near and mid-range vision and depth perception.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person and over the phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touchscreen.
• Perform tasks such as changing sign prices, washing walls, maintenance, stocking shelves, cleaning low areas, and handling pizza-making tools as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed