Customer Service Rep(04321) - 1220-A Richmond Road

Domino's Franchise•Williamsburg, VA

2d•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to process customer orders and support daily store operations. The role involves communicating with customers and co-workers in person and by telephone, entering orders using a computer keyboard or touch screen, and performing a range of food preparation, stocking, cleaning, and inventory tasks. Orientation and training are provided on the job. The posting describes opportunities for career advancement, including progression into management or franchise ownership. The work takes place in a pizza store and includes exposure to varying weather during outside tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position requires frequent standing, walking, reaching, and hand use, along with occasional lifting and carrying deliveries and supplies, pushing or pulling trays, climbing stairs or ladders, and bending or crouching.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and co-workers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including prolonged standing and continuous reaching and hand use; lifting deliveries weighing up to 50 pounds; and occasional carrying, pushing, pulling, climbing, bending, and crouching.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associate paperwork.
Clean equipment and the facility daily.
Communicate with customers and co-workers to process orders in person and by telephone.
Use a computer keyboard or touch screen to enter orders.
Unload and move product deliveries and supplies, including using a hand truck and stocking shelves.
Perform other store tasks such as changing prices on signs, washing walls, and maintenance as needed.