Customer Service Rep(07218) - 1991 NE Cornell Rd.

Domino's Franchise • Hillsboro, OR

2d • Onsite

About The Position

This is an entry-level, part-time customer service position at a Domino’s Pizza store. On-the-job orientation and training are provided. Scheduled hours depend on employee availability and store needs. Employees may have the opportunity to move into full-time work if store hours permit and they complete training, reliably work shifts, and communicate their full-time needs to a manager. The role offers opportunities for advancement within the store and company.

Team members operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The job requires customer and coworker communication, accurate order entry and cash change, basic arithmetic, and the ability to perform repetitive tasks under stress while meeting quality standards.

Work involves standing for most tasks, frequent walking and reaching, and occasional sitting for paperwork. Physical duties include unloading and moving supplies, lifting cases weighing up to 50 pounds, carrying ingredients and dough trays, pushing or pulling trays on dollies, and occasionally climbing stairs or a ladder, bending, and crouching. Team members may work around hot ovens and surfaces, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped cooler spaces, and changing temperatures. Some outdoor tasks and deliveries may expose employees to adverse weather.

Requirements

• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make rapid, precise movements.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands of the role, including lifting cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and by phone.
• Enter orders using a computer keyboard or touch screen.
• Make correct monetary change.
• Unload and move ingredient and supply deliveries using a hand truck.
• Perform other store tasks, including taking out trash and other outside work, as needed.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.
• On-the-job orientation and training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed