Customer Service Rep(02797) - 1944 McDonald Road

Domino's Franchise•South Elgin, IL
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to help receive and process orders, prepare products, and support general store operations. The role offers schedules intended to accommodate team members’ other commitments and may be part-time or full-time. On-the-job orientation and training are provided, with opportunities for advancement into management and other roles.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and by telephone to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including prolonged standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, squatting, and frequent reaching and hand use.
  • Ability to work in conditions involving varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

  • Operate all equipment.
  • Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move, carry, or stock ingredients and supplies.
  • Perform other store tasks such as cleaning, maintaining work areas, and changing prices on signs.
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