About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, work areas, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role requires accurate and quick arithmetic, including making correct monetary change, and the ability to take and process orders using verbal, written, and telephone communication. It also requires precise, rapid motor coordination, keyboard or touchscreen order entry, comprehension and communication of written instructions, and verbal communication with customers and co-workers in person and by phone.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter and process orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers in person and by phone to process orders.

Benefits

  • 401(k) plan
  • Health insurance for full-time positions
  • Bonus eligibility for management roles
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