Customer Service Rep, Physical Therapy SQ
Olympic Medical Center•Sequim, WA
•Onsite
About The Position
Responsible for providing the following services including, but not limited to, excellent customer service, optimal utilization of Epic (EMR) for Intake of patient referral, patient scheduling, patient registration, and verification of insurance coverage. This position is also responsible to obtain Insurance authorization for services and handling of the medical record at the clinical level. Knowledge of medical terminology required. Attention to detail and ability to multi-task are critical.
Requirements
- Knowledge of medical terminology
- Attention to detail
- Ability to multi-task
Nice To Haves
- High school diploma or equivalent preferred
- Medical Assistant training/certification preferred
- Minimum of three years’ experience in a medical facility strongly desired
- Prior experience/training in medical terminology and rehabilitative services strongly desired
Responsibilities
- Excellent customer service
- Optimal utilization of Epic (EMR) for Intake of patient referral
- Patient scheduling
- Patient registration
- Verification of insurance coverage
- Obtain Insurance authorization for services
- Handling of the medical record at the clinical level
Benefits
- Competitive salary
- Excellent benefits
- Relocation assistance
- Family and Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Equal Polygraph Protection Act (EPPA)
- Non-discrimination
- Patient Rights
- HIPAA
- Eligible employer for Public Service Loan Forgiveness and other loan forgiveness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
