Customer Service Rep/Expediter (06356) - 9579 s University Blvd

Domino's Franchise • Highlands Ranch, CO

3d • Onsite

About The Position

Team Wow is seeking customer service representatives with strong people skills and a desire to provide excellent customer service. The role supports store operations by receiving and processing orders, preparing products, expediting orders for delivery and carryout, and maintaining equipment and the facility. Work schedules may be available part time or full time and are described as accommodating employees’ schedules. On-the-job orientation and training are provided. Advancement opportunities may include management or franchise ownership.

Requirements

• Must be at least 16 years old.
• Reliable transportation.
• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the hands and fingers.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to work around varying and sometimes adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Talking and hearing on the telephone; near and mid-range vision; depth perception; and ability to distinguish hot from cold surfaces.
• A good BGC (as stated in the posting).

Responsibilities

• Operate store equipment.
• Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Expedite orders to delivery and carryout vehicles.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Enter orders using a computer keyboard or touch screen.
• Provide customer service and work collaboratively with the team.

Benefits

• Schedules described as accommodating employees’ needs.
• On-the-job orientation and training.
• Opportunities for advancement, potentially into management or franchise ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed