Customer Service Rep Emergency Department
Trinity Health
•$17 - $21•Onsite
About The Position
Services and maintains the needs of their customer service base. Receives and responds to inquiries and provides appropriate follow through and response. Orchestrates and meets the needs of their customer group.
Requirements
- Typing skills required
- PC experience
- Strong communication and interpersonal skills
- Abilities in math
- Principles of record keeping
- Strong organizational skills
- Knowledge of HIPAA rules and regulations
Nice To Haves
- Business school desired
Responsibilities
- Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, fax, etc.
- Adheres to established network policy and procedures related to job functions.
- Performs data entry with a working knowledge of the unit specific computer systems, Eclipses, Lawson, Midas, etc.
- Demonstrates accuracy when performing the primary job function.
- Abides by established Personnel Policies and Procedures.
- Has knowledge of HIPAA rules and regulations and abides by the same.
- Participates and or assists with the orientation of new or existing staff.
- Participates in Staff and Employee meetings.
- Participates in voluntary and required in-service and education programs.
- Participates in Performance Improvement by identifying areas needing improvement.
- Observes customer service standards.
- Demonstrates excellent communication skills.
- Understands/applies a team concept.
- Adheres to hospital confidentiality statement.
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
