Customer Service Rep Bilingual

Carolina Health Centers, Inc. • Greenwood, SC

3d • Onsite

About The Position

Under the direct supervision of the Chief Pharmacy Officer and the Pharmacy Operations Manager, the Pharmacy Cashier shall assist in the operations of the pharmacy by receiving new and refill prescriptions from patients and acting as cashier and “ringing up” sales of prescriptions and any other items sold by the pharmacy. Also, in performing any other routine tasks of the Pharmacy Department in accordance with established policies and procedures set forth within the constraints as stated by the South Carolina Board of Pharmacy and Carolina Health Centers, Inc.

Requirements

• All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.
• Desirable to have successfully completed high school or GED equivalent
• Desirable to have experience as retail cashier
• None required
• Able to read, write, and communicate effectively orally and in writing
• Proficient in use of computer and keyboard
• Able to efficiently and accurately conduct payment transactions, including making correct change for cash payments
• Able to establish and maintain effective working relationships
• Knowledge of HIPAA and ability to maintain confidentiality
• Able to manage self and environment calmly and appropriately in stressful situations
• Stand for extended periods of time
• Able to push, pull and reach, sit, stoop and stretch
• Have full range of body motion
• Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier and medical equipment
• Required to talk and hear
• Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Responsibilities

• Assist the pharmacist by helping patients who are dropping off or picking up prescription orders
• Helping create a profile of the patient’s demographic and insurance information
• At the point of sale, verify that patients receive correct prescriptions and that HIPAA regulations are followed
• Maintain knowledge of loss prevention techniques and maintain accurate POS and cash records
• Check-in wholesale orders, place merchandise on shelves and verify all associated paperwork
• Communicate with patients and others by using the telephone or other electronic means to receive refill prescriptions or other related pharmacy information
• Always greeting patients or visitors in a respectful and professional manner
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED