Customer Service Renovation Coordinator
About The Position
The Renovation Coordinator is responsible for fielding all incoming requests to the Department and distributing if necessary. Monitor REN Queues and process Quotes, Orders, and Returns in a timely manner to ensure delivery within the expected time frame. We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2025 Top Employer in the Supplier Category. Named Top Companies USA for 5 consecutive years since 2022!
Requirements
- Good interpersonal skills and ability to effectively communicate with vendors, managers, and coworkers.
- Proficient in Microsoft Outlook, Word, and Excel.
- Strong process analysis and improvement skills.
- Ability to work in a self-managed team environment, including cooperatively scheduling work, meetings, and team task assignments.
Responsibilities
- Fielding all incoming renovation-related inquiries via telephone, emails, website, and fax.
- Maintain accurate documentation of Quotes and Orders.
- Meet acceptable turnaround times, as required for Quotes, Returns, and Orders.
- Review and process Return Authorizations (RGA) promptly.
- Monitor Renovation queues.
- Web support for renovations.
Benefits
- Competitive Hourly Wage of $18.00/ hour!
- Full Time: Monday-Friday, 9am - 6pm.
- Guaranteed 40 hours per week
- Hybrid opportunities available upon completion of training
- No weekends!
- Medical, dental, vision, life insurance, disability, 401K
- 104 hours paid time off accrual
- Paid holidays off
- Employee Discount Program!
- Long-term Career Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
