Customer Service & Production Coordinator Rancho Cucamonga

US117 • Rancho Cucamonga, CA

1d • Onsite

About The Position

We're a fast-paced local print and sign company looking for an experienced, self-motivated person who knows the industry and can hit the ground running. This is not a sit-and-answer-phones role. You'll be the heartbeat of our day-to-day operation — talking to customers, moving orders through production, coordinating schedules, and jumping in wherever the day needs you. We're looking for someone who already knows the rhythm of a print or sign shop and doesn't need to be shown how things work.

Requirements

• Minimum 2 years of experience in a print or sign shop environment — this is a firm requirement
• Strong customer service instincts — you actually enjoy working with people
• Organized, detail-oriented, and able to juggle multiple priorities without losing your cool
• Able to work independently and manage your day without being micromanaged
• Positive attitude and a team-first mentality

Nice To Haves

• Digital press experience a strong plus

Responsibilities

• Greeting customers and managing order intake from start to finish
• Providing quotes and estimates for print and sign projects
• Coordinating production schedules and communicating priorities across the team
• Scheduling delivery drivers and installation crews
• Operating digital production equipment (digital press experience a strong plus)
• Light finishing and bindery work as needed
• Keeping things moving — urgency is part of the job

Benefits

• 401(k)
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed