Customer Service Pharmacy Technician
About The Position
Our Company PharMerica Overview PharMerica , a part of Brightspring Health Services, is a long‑term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States. As a a non-retail pharmacy , we focus on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. Our organization is in high growth mode, which can provide opportunities for advancement for individuals looking for career progression! PharMerica is hiring a Licensed Pharmacy Customer Service Technicians in New Port Richey, FL Schedule: Monday - Friday 9:00am to 6:00pm
Requirements
- High school diploma or equivalent is required
- One year of previous experience with direct client communication - customer service
- Prior healthcare/pharmacy experience preferred
- Strong computer and data entry skills
- Must have good oral communication skills, attention to detail, and problem solving skills
Nice To Haves
- Pharmacy Technician Certification preferred
Responsibilities
- Coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook, Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
Benefits
- Medical, Dental, Vision insurance
- Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
- Tuition discounts & reimbursement
- 401(k)
- Company Paid Time Off
- Shift Differential
- DailyPay
- Pet Insurance
- Employee wellness and discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
