Customer Service/Order Entry

Total Productive Staffing•Pacheco, CA

9d•$20 - $22

About The Position

Established and growing manufacturing company in Martinez, CA is looking for a Customer Service and Order Entry help. This is a temporary full time hourly position with intent to convert to permanent hire, if the right fit. Responsibilities include but are not limited to responding to and posting all daily orders, producing invoices and credits and scheduling local and third-party carriers. The ideal candidate is detail oriented, software savvy, has excellent communication, time-management, problem-solving skills, and appreciates the value of great customer service.

Requirements

Must be Organize, Detail Oriented and committed to accuracy
Must be someone who always double checks their work
Must be able to write professional and grammatically correct emails to our clients
Must have experience working with computers and Microsoft Office (Word, Excel), QuickBooks
Must be professional, courteous, and be able to communicate as such with clients via email and on the phone and also with fellow coworkers
Must be able to maintain confidentiality because you will be working with sensitive information
Must be able to prioritize tasks and responsibilities and manage your own time well and independently
Must have a "Can Do" Attitude (no task is too small to complete)
Must be able to lift up to 30 lbs. if needed

Responsibilities

Responding to and posting all daily orders
Producing invoices and credits
Scheduling local and third-party carriers
Provide administrative support like filing, faxing, and other duties
Answering Customers Concerns or questions via email or phone or finding the appropriate person to answer the questions if you don't know the answer
Maintain the vendor and customer files
Keep the office supply room looking orderly
Ship and mail documents and packages when needed
Assist with special projects and event planning when needed
Possibly assist other departments with projects as well