Customer Service Office Worker

Piggly Wiggly • Ladson, SC

7d • Onsite

About The Position

At Piggly Wiggly, we operate in a fast-paced, customer-first environment where exceptional service is our top priority. We believe every team member plays a vital role in creating a welcoming experience for our shoppers-which is why a positive attitude and a smile are always considered part of our uniform. If you are energetic, customer-focused, and eager to grow with a great retail team, we encourage you to apply!

We are seeking a reliable and detail-oriented Customer Service Office Associate to perform essential administrative, clerical, and front-end duties. In this versatile role, you will split your time between directly assisting customers at the counter and executing crucial behind-the-scenes office tasks, including bookkeeping, compliance, and reporting.

Requirements

• Strong communication and interpersonal skills.
• Proven reliability, strong work ethic, and attention to detail.
• Familiarity with standard office machinery and computer programs (Word, Excel).

Nice To Haves

• Prior experience in customer service, retail front-end operations, or basic bookkeeping is a plus.

Responsibilities

• Deliver fast, friendly, and efficient service at the customer service desk (handling Western Union, Lottery, Bill Payments, and customer inquiries).
• Assist in guiding front-end team members to maintain smooth store operations.
• Serve as the front-end lead during the absence of the Front-End Manager.
• Perform daily financial duties, including verifying cash balances, reconciling tills, and preparing bank deposits.
• Answer and route phone calls, maintain organized paper and digital files, and utilize standard office equipment and software (word processing, spreadsheets).
• Complete regular compliance checks (monthly/quarterly) and monitor/reorder office supplies as needed.
• Perform additional office or operational duties as assigned by the Store Manager.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed