Customer Service Manager
The Mason Automotive Group•Lugoff, SC
•Onsite
About The Position
The Customer Service Manager at The Mason Automotive Group plays a vital role in ensuring every client has a world-class experience. This energetic and detail-oriented individual will follow up with clients to confirm their satisfaction, maintain strong communication with past clients, and assist with overflow email and phone inquiries. The ideal candidate possesses high-level communication skills and the ability to read and interpret reports to help meet and retain General Motors qualifications, contributing to the continued success and reputation of our dealership.
Requirements
- Energetic with excellent attention to detail
- High-level communication and interpersonal skills
- Ability to read and analyze reports accurately
- Demonstrated ability to follow through and maintain client satisfaction
- Commitment to continuously improving General Motors qualifications
Nice To Haves
- Experience in customer service or client relations preferred
Responsibilities
- Follow up with clients to ensure outstanding customer experiences
- Maintain consistent communication with past clients to foster strong relationships
- Assist with overflow email and phone conversations promptly and professionally
- Read, interpret, and assist in achieving General Motors qualifications
- Obtain and help retain General Motors qualifications for the dealership
- Provide exceptional customer service that reflects the values of The Mason Automotive Group
Benefits
- Competitive pay: $14.00 - $17.00 per hour, paid weekly
- Opportunity to work with a respected automotive group
- Supportive and collaborative team environment
- Growth potential within the company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
