Part Time Customer Service Manager
About The Position
Individuals applying for this position should be willing to make lasting connections with our customers, ring up customer purchases accurately, efficiently, and promptly, and problem-solve customer questions and/or concerns. The role also involves selling Money Orders, Money Grams, and Lottery tickets, assisting the Head Customer Service Manager with timely breaks, and employee start and leave times, and helping maintain a clean and safe store. The ideal candidate will work with the team on all tasks necessary to have an awesome department and be part of a dedicated team that enjoys their job, arrives promptly for shifts, and works as scheduled.
Requirements
- Individuals applying for this position should be willing to make lasting connections with our customers
- Ring up customer purchases in an accurate, efficient, and prompt manner
- Problem solves customer questions and/or concerns
- Sell Money Orders, Money Grams and Lottery tickets
- Assist Head Customer Service Manager with timely breaks, and employee start and leave times
- Help maintain a clean and safe store
- Work with the team on all tasks necessary to have an awesome department
- Be a part of a dedicated team that enjoys their job, arrives promptly for shifts, and works as scheduled
- Physical: lifting/carrying to 50 lbs., pushing/pulling to 20 force pounds reaching, standing, turning
- Equipment operation: scanner, register, check approval machine, coupon machine
- Mental: judgment/decision making, social skills/verbal interaction, memorization, reading, writing, math
Nice To Haves
- Is friendly and outgoing and promotes customer service for the entire team
- Has experience working on a front end
- Knows about coupons, returns, security procedures and etiquette
- Is motivated to grow their career and continue learning
Responsibilities
- Make lasting connections with our customers
- Ring up customer purchases in an accurate, efficient, and prompt manner
- Problem solves customer questions and/or concerns
- Sell Money Orders, Money Grams and Lottery tickets
- Assist Head Customer Service Manager with timely breaks, and employee start and leave times
- Help maintain a clean and safe store
- Work with the team on all tasks necessary to have an awesome department
Benefits
- Store Discount
- Employee Assistance Programs
- Flexible Schedule
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
