Customer Service Management Trainee

Uline • San Bernardino, CA

3d • $29 - $34 • Onsite

About The Position

Uline is hiring a Customer Service Management Trainee for its California Branch in Ontario, California. The role provides a comprehensive hands-on training program at Uline’s state-of-the-art call center to develop the skills needed to manage customer service operations and help representatives deliver excellent customer service. The position is full-time and onsite, with a second-shift schedule. Uline describes this as an opportunity for career growth at a family-owned company with more than 45 years of success.

Requirements

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork, and attention to detail.

Nice To Haves

• Prior leadership or management experience.

Responsibilities

• Complete hands-on training in all aspects of customer service management.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Benefits

• Complete health insurance coverage.
• 401(k) with a 6% employer match starting on day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program covering professional continuing education.
• Clean, modern facilities.
• First-class fitness center and nearby walking path.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level