Customer Service Leader - #916 - New Site, AL

Majors Management Group•, AL

5h•Onsite

About The Position

This role is for a Customer Service Leader at a new site. The position involves meeting company customer service standards, adhering to cash control policies, and complying with all laws and regulations related to the sale of government-regulated products and services. The leader will also ensure compliance with food preparation safety guidelines and maintain store cleanliness. Key responsibilities include stocking and rotating products, completing training, and upholding the company's general rules of conduct and code of ethics. Additionally, the role requires motivating sales associates to increase store sales and profitability through suggestive selling, and assisting the store manager with hiring, developing, and training staff.

Requirements

Customer service experience desired
Ability to perform multiple tasks at one time
Read, understand, and speak English at an eighth grade level
Comprehend and perform basic math skills
Understand, comprehend, and perform basic computer and point-of-sale skills

Responsibilities

Meet company customer service standards.
Follow company cash control policies and procedures.
Adhere to all laws and regulations regarding the sale of any government regulated products and services.
Obey company and health department safety guidelines for food preparation.
Detail cleaning of store interior and exterior according to company standards.
Stock and rotate products including coolers and/or freezers.
Complete training activities and pass minimum job performance standards.
Follow company general rules of conduct and code of ethics.
Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
Other duties as assigned.