Customer Service Leader - #958 - Tuscaloosa, AL
About The Position
Majors Management is seeking a Customer Service Leader for their location in Tuscaloosa, AL. This role reports to the Store Manager and can be either part-time or full-time. The position is onsite and requires meeting company customer service standards, following cash control policies, adhering to laws and regulations for regulated products, and obeying safety guidelines for food preparation. Responsibilities include detailed cleaning of the store, stocking and rotating products, completing training, and adhering to the company's code of ethics. The Customer Service Leader will also motivate sales associates to increase store sales and profitability through suggestive selling and assist the store manager in hiring, developing, and training staff.
Requirements
- Time Management
- Action Oriented- not fearful of acting with minimum planning.
- Customer Focus- act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers.
- Determination- seldom gives up before finishing, especially in the face of resistance or setbacks.
- Essential Functions- capable of working in a fast-paced environment that requires being on your feet for an extended period of time.
- Handle Hazardous Materials- 5%
- Customer service experience desired
- Ability to perform multiple tasks at one time
- Read, understand, and speak English at an eighth-grade level
Responsibilities
- Meet company customer service standards.
- Follow company cash control policies and procedures.
- Adhere to all laws and regulations regarding the sale of any government regulated products and services.
- Obey company and health department safety guidelines for food preparation.
- Detail cleaning of store interior and exterior according to company standards.
- Stock and rotate products including coolers and/or freezers.
- Complete training activities and meet minimum job performance standards.
- Follow the company's general rules of conduct and code of ethics.
- Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
- Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
- Other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
