On-site Fall 2026 Internship - Customer Service (Greensboro, NC)
About The Position
Centric Brands is seeking motivated individuals for their Fall 2026 Internship Program in Greensboro, NC. This program, running from early September to the end of December 2026, is designed for undergraduate students and recent graduates. Interns are expected to work 20-35 hours per week and will be paired with mentors for professional development. The program aims to provide a cross-functional foundation within the business and culture of Centric Brands, valuing the unique talents and ideas of each intern. The Customer Service Intern will specifically support the team by assisting with daily operational activities to ensure accurate and timely processing of retail customer orders. This role offers hands-on experience in order management, supply chain, inventory allocation, retail compliance, and customer service processes, including working with enterprise business systems, reporting, and cross-functional collaboration.
Requirements
- Must be a college undergraduate Junior, Senior, or Recent Graduate (Spring 2026) to be eligible to participate.
- Ability to work on-site in the Greensboro, NC for the full program from early-September to December.
- Ability to work a part-time schedule of at least 20 hours per week.
- Currently pursuing a Bachelor's degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field.
- Strong interest in building a career in customer service operations, supply chain, or retail operations.
- Proficiency in Microsoft Excel.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Analytical mindset with the ability to solve problems and learn quickly.
- Ability to manage multiple tasks in a fast-paced, team-oriented environment.
- Positive attitude, willingness to learn, and eagerness to contribute.
Responsibilities
- Assist with the review and maintenance of customer purchase orders throughout the order lifecycle.
- Support product allocation, order entry, and shipment tracking activities.
- Monitor order status and identify exceptions for review by Customer Service team members.
- Assist with maintaining accurate sales order data within enterprise systems.
- Help track product movement from production through distribution and customer delivery.
- Support the work order process to help ensure customer-specific packaging and retail compliance requirements are met.
- Assist with monitoring electronic data interchange (EDI) transactions and escalate processing issues as needed.
- Prepare and maintain reports using Microsoft Excel to support operational decision-making.
- Collaborate with Customer Service, Supply Chain, Distribution Center, Compliance, and Order Management teams on day-to-day operational activities.
- Participate in continuous improvement initiatives and special projects as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
