Customer Service Intern (Summer 2026)

Andersons•Maumee, OH

15h

About The Position

This position provides hands-on experience in day-to-day supply chain and customer operations across three product lines: e-commerce, professional turf, and contract manufacturing. The intern will support order management, logistics coordination, and customer-facing activities while gaining real-world experience with enterprise systems, transportation processes, and customer dynamics in a fast-paced business environment.

Requirements

High School Diploma or GED equivalent required
Pursuing bachelor's degree in business, supply chain, sales, or related field
0-2 years’ relevant experience required
Strong attention to detail
Ability to manage and prioritize competing demands
Comfortable working in a fast-paced environment
Strong written and verbal communication skills

Nice To Haves

Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Instills Trust - Gaining the confidence and trust of others through honesty. Integrity and authenticity
Ensures Accountability - Holding self and others accountable for meeting commitments
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

Responsibilities

Develop a foundational understanding of supply chain, customer service, and logistics processes across multiple product lines
Enter and manage customer orders and coordinate logistics using SAP, transportation management systems, and e‑commerce/customer service platforms
Perform data entry and general systems administration to maintain accurate order, shipment, and customer records
Create and maintain spreadsheets, reports, statements, and operational documentation to support business activities
Communicate with customers to support order status, delivery details, and general inquiries via email and phone
Collaborate with internal teams and external stakeholders