Online | Customer Service Hospitality – Reservations | Entry Level

Aisles & Abroad • Illinois, IL

1d

About The Position

This entry-level role focuses on helping clients coordinate reservations and manage booking details for hotels, resorts, and travel-related services. The position supports a smooth, positive customer experience from initial inquiry through reservation confirmation. No prior experience is required; training and support are provided. The role is suited to individuals interested in hospitality, reservations, and customer service who want to build experience in a structured, service-focused environment.

Requirements

• Strong communication skills and a customer-first approach.
• Organized, with attention to detail.
• Comfortable using online systems and reservation tools.
• Ability to manage tasks independently.

Nice To Haves

• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Communicate booking details and availability clearly and professionally.
• Support the reservation process from inquiry through confirmation.
• Review reservation information, including dates and guest details, for accuracy.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Benefits

• Structured onboarding and training.
• Access to reservation systems and travel resources.
• Ongoing support and professional development.
• Flexible work environment.
• Collaborative and supportive team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed