Online | Customer Service Hospitality – Reservations | Entry Level
Aisles & Abroad•Boston, MA
•Remote
About The Position
We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience. This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.
Requirements
- Strong communication skills with a customer-first approach
- Organized with attention to detail
- Comfortable using online systems and reservation tools
- Ability to manage tasks independently
Nice To Haves
- Customer service, hospitality, or administrative experience is helpful but not required
Responsibilities
- Assist clients with making and managing reservations for hotels, resorts, and travel-related services
- Provide clear and professional communication regarding booking details and availability
- Support the reservation process from inquiry through confirmation
- Review reservation information for accuracy, including dates and guest details
- Maintain organized records of client bookings and communications
- Provide follow-up support and respond to customer questions as needed
Benefits
- Structured onboarding and training
- Access to reservation systems and travel resources
- Ongoing support and professional development
- Flexible work environment
- Collaborative and supportive team culture
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
