Customer Service Hospitality – Reservations | Online
Aisles & Abroad•Atlanta, GA
•Remote
About The Position
We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience. This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.
Requirements
- Strong communication skills with a customer-first approach
- Organized with attention to detail
- Comfortable using online systems and reservation tools
- Ability to manage tasks independently
Nice To Haves
- Customer service, hospitality, or administrative experience is helpful but not required
Responsibilities
- Assist clients with making and managing reservations for hotels, resorts, and travel-related services
- Provide clear and professional communication regarding booking details and availability
- Support the reservation process from inquiry through confirmation
- Review reservation information for accuracy, including dates and guest details
- Maintain organized records of client bookings and communications
- Provide follow-up support and respond to customer questions as needed
Benefits
- Structured onboarding and training
- Access to reservation systems and travel resources
- Ongoing support and professional development
- Flexible work environment
- Collaborative and supportive team culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
