Customer Service Gaming Associate

Knighted Ventures•Rosamond, CA

9h•Onsite

About The Position

This spring, launch into something new. Join Knighted as a Gaming Associate, where you’ll be part of a dynamic, fast-paced team supporting live cardroom games. Whether you're wrapping up the school year, seeking a fresh start, or just ready to grow, there's never been a better time to apply! As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

Requirements

Must be 21 years of age or older
Authorization to work in the U.S.
Proficient in mental math (addition, subtraction, multiplication, and division)
Open availability for the casino's 24/7 hours of operation
Ability to pass a lifetime background check, credit check, and drug screen for state licensure
Able to sit or stand at a gaming table for 3 to 4 hours at a time
Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
Able to see, speak, and hear clearly during gameplay
Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
Comfortable with direct communication and giving corrections when needed
Able to stay focused and manage stress effectively in fast-paced, high-pressure environments

Responsibilities

Handling casino chips
Verifying game fairness and accuracy
Promptly reporting any suspicious activity
Fostering exceptional customer service
Nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff