Customer Service Gaming Associate
About The Position
This spring, launch into something new. Join Knighted as a Gaming Associate, where you’ll be part of a dynamic, fast-paced team supporting live cardroom games. Whether you're wrapping up the school year, seeking a fresh start, or just ready to grow, there's never been a better time to apply! As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.
Requirements
- Must be 21 years of age or older
- Authorization to work in the U.S.
- Proficient in mental math (addition, subtraction, multiplication, and division)
- Open availability for the casino's 24/7 hours of operation
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure
Responsibilities
- Collaborate closely with casino personnel and dealers
- Handle casino chips
- Verify game fairness and accuracy
- Promptly report any suspicious activity
- Foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues
- Work effectively with the casino staff
Benefits
- Comprehensive Paid Training
- Pay Raises (with each new game mastered and every skill honed)
- Robust Benefits: Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off
- Community Engagement (through Knighted Neighbors program, volunteering at local events, supporting meaningful causes)
- Low Physical Demand
- Career Advancement (clear, achievable pathways into leadership roles)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
