Customer Service - Front Desk

National Star Services • Northbrook, IL

1d • Onsite

About The Position

Join Our Team! National Star Services, a facility management company with over 28 years of nationwide experience, is looking for a friendly, dependable, and professional Front Desk Attendant to join our team at a residential property in Northbrook, IL 60062. This is a great opportunity for someone who enjoys working with people, providing excellent customer service, and working in a professional residential environment. As a Front Desk Attendant, you will be an important part of the resident experience and will serve as one of the first points of contact for residents, guests, and visitors.

Requirements

• Bilingual English/Spanish proficiency is required.
• Basic computer skills and comfort using mobile apps.
• Professional appearance and excellent communication skills.
• Friendly, dependable, and customer-service-oriented personality.
• Reliable transportation and dependable attendance.
• Must be willing to complete a background check and drug test.
• Must be available to start working as soon as possible.

Nice To Haves

• Previous experience in front desk, customer service, or similar roles is preferred.

Responsibilities

• Welcome and greet residents, guests, and visitors in a friendly and professional manner
• Assist with receiving and handling packages
• Perform some light to moderate lifting when handling packages
• Communicate and coordinate with security, maintenance, and property management teams
• Complete basic shift reports and document incidents when necessary
• Use company apps for scheduling, communication, and basic reporting
• Help maintain a professional, welcoming, and organized front-desk environment
• Provide excellent customer service and assistance to residents and guests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed