Customer Service Front Desk
Fidelity National Financial•Lacey, WA
•$20 - $23•Onsite
About The Position
The Front Desk Customer Service Representative serves as the first point of contact for visitors and customers. This position provides excellent customer service by greeting guests, answering phone calls, responding to inquiries, and providing accurate information. The position is also responsible for researching and pulling property information, maintaining accurate records, and assisting customers with property related questions and requests.
Requirements
- High school diploma or equivalent
- Ability to learn new technology, enter data accurately, and efficiently navigate multiple computer programs while providing excellent customer service
- Strong computer skills and proficiency in using various software programs, databases, Microsoft Office applications, and other business systems
- Strong organizational and multitasking skills in a fast-paced environment
- Attention to detail and high level of accuracy
- Customer Oriented
Responsibilities
- Handling sensitive information and ensuring that records and data are maintained correctly
- Responsible for researching and pulling property information, maintaining accurate records, and assisting customers with property-related questions and requests.
- Greet and welcome guests
- Answering phones, directing calls, handling client and visitor correspondence in a timely manner.
- Various tasks as requested or assigned
Benefits
- health and welfare insurance (medical/dental/vision/life/disability)
- paid holidays, vacation, and sick time off
- matching 401(k) plan
- matching employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
