Remote Customer Service Enrollment Representative

Globe Life AIL - Lisa Russel•Fairmont, WV

15h•Remote

About The Position

Are you ready to build a meaningful career from home while helping families access valuable benefits and financial protection programs? At AO, we're seeking motivated, people-focused professionals who thrive in a supportive environment and are excited about personal and professional growth. Whether you're looking to launch a new career or advance into future leadership opportunities, we provide the training, mentorship, and support to help you succeed.

Requirements

Must be at least 18 years of age
Must be legally authorized to work in the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Strong communication and interpersonal skills
Positive attitude and professional demeanor
Self-motivated with a strong work ethic
Customer-focused mindset with a passion for helping others
Ability to work independently in a remote environment
Adaptable, coachable, and eager to learn

Nice To Haves

Customer service, sales, hospitality, healthcare, retail, or leadership experience is a plus, but not required

Responsibilities

Communicate with clients and answer questions regarding available benefits and services
Conduct virtual meetings through Zoom and other online platforms
Build strong relationships through exceptional customer service
Assist clients with completing applications and required documentation
Maintain accurate records and follow-up communications
Collaborate with team members and leadership to provide outstanding client support
Participate in ongoing training and professional development opportunities